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All Hazards

Dealing with Difficult People

What we say and how we say it can be the difference between a fight and voluntary compliance with police and security direction. Learn how to de-escalate toxic situations by using techniques for gaining compliance in difficult situations.

Dealing with Difficult People

What we say and how we say it can be the difference between a fight and voluntary compliance with police and security direction. Learn how to de-escalate toxic situations by using techniques for gaining compliance in difficult situations.

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